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Contact EconomyBookings Customer Service

How to Reach a Person at EconomyBookings

Verified Contact Information

Customer Service Number:

  • 1-347-897-9795
    USA
Call Now
Send Message

Customer Service:

  • 1-202-800-9938
    USA
  • +6 128 880 0201
    Australia
  • +1 613 416 9090
    Canada
  • +3 716 677 6777
    Latvia
  • +649 802 0134
    New Zealand
  • +44 208 089 5262
    UK

Technical Support:

  • +3 712 577 0252
    Mobile App

Business Customer Service:

business@bookinggroup.com

Complaints/ Feedback:

community@bookinggroup.com

Legal:

dpo@bookinggroup.com

Sales/ Reservations:

reservations@bookinggroup.com

Technical Support:

reply@bookinggroup.com
Mobile App
support@bookinggroup.com

EconomyBookings Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular EconomyBookings Phone Number
1 (347) 897-9795
Average Hold Time
00:00:29
Average Calls duration
2 minutes
Most Popular EconomyBookings Email Address
reservations@bookinggroup.com
EconomyBookings Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

EconomyBookings Website:

EconomyBookings Help Center:

Corporate Office Address:

Booking Group Corporation Ltd.
1 Meistaru iela, Valdlauci, Kekavas pagasts
Kekava, Rigas LV-1076
Latvia

How Customers Rate EconomyBookings Support?

4.7 / 5
Good

Based on 1.1K calls to EconomyBookings customer support through PissedConsumer.com and 3 survey responses.

Total Calls
1.1K
Avg Call Duration
02:12
Issues Resolved
9%

Why Customers Call EconomyBookings?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 28%
  • Refund 18%
  • Activation/ Cancellation 14%
  • Payments and Charges 12%
  • Request for Information 9%
  • Product/ Service 7%
  • Return/ Replace 5%
  • Shipping and Delivery 5%
  • Account 1%
  • Staff <1%
  • Cards <1%
  • Claims & Legal Issues <1%
  • Website/ Application <1%
  • Booking and Reservation Issues <1%

Customer Inquiries & Issues

28%
  • "Georgekolokotronis.1@***.com"
  • "Booking date issue"
  • "Issue with my booking"

Refund

18%
  • "Refund"
  • "Refund balance"
  • "Refund from e-wallet"

Activation/ Cancellation

14%
  • "Canceled trip"
  • "Nos informa CarVenience que ellos cancelaron la reserva B2480**** el 10 de septiembre 2026 pero no recibí ningún aviso de cancelación por parte de Economy Booking. Quiero saber si nos van a devolver el dinero"
  • "Cancel n my trip"

Payments and Charges

12%
  • "Credit card entry"
  • "Over billed"
  • "I've Been double charged for my car rental"

Request for Information

9%
  • "Check on my refund - B7290****"
  • "Confirming booking"
  • "Help with rental"

Product/ Service

7%
  • "Rental car is was given a bad truck flashes red as if it's a problem with it and feel bouncing and unsafe"
  • "Rental insurance"
  • "Past rental insurance"

Return/ Replace

5%
  • "Change primary driver"
  • "Change pick up date"
  • "Wrong date entered when making booking"

Shipping and Delivery

5%
  • "I haven't received my voucher"
  • "Reservation for June 2 2026, pick up car is for 3:30PM"
  • "Flight delayed 24 hrs"

Account

1%
  • "I need to get my email corrected on my book"
  • "My email is wrong on my booking"
  • "Your phone number please"

Staff

<1%
  • "Customer service"
  • "Took my money and did not give Service and would like it back"
  • "Need to speak to somebody in customer service"

Cards

<1%
  • "I came to pick up my car and there's no card available"
  • "i checked on line with economy bookings but KW didn't want to give it because idcard : Camille Hernu, credit card : Camille Cauwelier. Impossible to make another réservation nor change driverWe had all papers, driving license"
  • "No credit card"

Claims & Legal Issues

<1%
  • "Accident"
  • "Legal"

Website/ Application

<1%
  • "An issue on your website"

Booking and Reservation Issues

<1%
  • "Reservation"

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